Shipping, Returns & Refunds
Last Updated: September 2026
We want your Plant Based Kravings shopping experience to be as simple as possible. Please review the information below before placing your order.
Made to Order
Plant Based Kravings apparel and merchandise are made to order. Once your order is placed, it is sent to our fulfillment partner for production before being shipped directly to you.
Because items are made specifically for each order, please review product details, color selections, and applicable Size Guides carefully before completing your purchase.
Fresh Juice Special Orders
Fresh juice special orders are not available for shipping. All juice orders are prepared for local pickup only.
Pickup availability, locations, and instructions will be provided during the ordering process or with your order confirmation.
Digital Products & Downloads
Plant Based Kravings may offer digital products, including ebooks, guides, and other downloadable resources. Digital products are delivered electronically and are not shipped.
Because digital products provide access to downloadable content, purchases of paid digital products are generally final and non-refundable once access to the product has been provided, except where otherwise required by applicable law.
If you experience a technical issue accessing or downloading a digital purchase, please contact Plant Based Kravings through our Contact page so we can assist you.
Digital products and downloadable resources are provided for personal use only and may not be reproduced, redistributed, shared, resold, or used for commercial purposes without written permission from Plant Based Kravings.
Merchandise Shipping & Fulfillment
Please allow approximately 2–5 business days for your order to be created and prepared for shipment.
Once your order has shipped, standard U.S. delivery typically takes an additional 3–5 business days.
Please allow approximately 5–10 business days from the date of your order for standard U.S. delivery.
Delivery times are estimates and may vary due to product availability, fulfillment location, destination, carrier delays, weather, holidays, customs processing, or other circumstances outside of our control.
Once your order ships, tracking information will be provided when available.
Please note: Orders containing multiple items may arrive in separate packages. If your order is shipped separately, tracking information will be provided for each shipment when available.
Please make sure your shipping address is complete and accurate before submitting your order. Plant Based Kravings is not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided at checkout.
Canadian Orders
Plant Based Kravings currently offers merchandise shipping to Canada. Delivery times may vary depending on the product, fulfillment location, destination, carrier, and customs processing.
Canadian orders fulfilled outside of Canada may be subject to applicable customs duties, taxes, or import fees. Where applicable, these charges may be collected separately by the carrier or customs authority and are the responsibility of the recipient.
International delivery estimates are estimates only and are not guaranteed.
Returns & Exchanges
Because our apparel and merchandise are made to order, we generally do not accept returns or exchanges for change of mind, incorrect size selection, or color preference, except where otherwise required by applicable law.
We encourage you to review the Size Guide provided with each applicable product before ordering.
Please keep in mind that product colors may appear slightly different depending on your screen settings and the printing process.
Nothing in this policy is intended to limit any consumer rights or remedies that cannot be excluded or limited under applicable law.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of receiving your order so we can help make it right.
When contacting us, please include:
Your order number
A brief description of the issue
Clear photos showing the item and the issue
Once the issue has been reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund.
Before Returning an Item
Please do not send an item back without contacting Plant Based Kravings first. Items returned without prior authorization may not be eligible for a replacement or refund.
Questions About Your Order?
If you experience an issue with your order or have questions about shipping or returns, please contact Plant Based Kravings through our Contact page. We’ll review your request and help determine the appropriate next step.